ShipCalm

We make our customers more successful

ShipCalm is a US-based third-party operations (3PO) partner operating a multi-warehouse footprint across Los Angeles, California and Plainfield, Indiana, delivering high-speed, data-driven ecommerce fulfilment for scaling brands. ShipCalm combines B2C, B2B and DTC fulfilment with advanced operational intelligence, real-time inventory visibility and global shipping capabilities. Services include Amazon FBA prep, subscription fulfilment, kitting, custom packaging, international returns management and same-day dispatch. With a strong focus on improving margins, customer experience and operational performance, ShipCalm is a powerful partner for high-growth ecommerce businesses.

★★★★★0(0 reviews)

7860, Paramount Boulevard, Pico Rivera, Los Angeles, California, 90660, United States

Since 2017

VerifiedThe Only 3rd Party Operations CompanyScaling DTC brand

Company Overview

ShipCalm is a US-based third-party operations (3PO) partner operating a multi-warehouse footprint across Los Angeles, California and Plainfield, Indiana, delivering high-speed, data-driven ecommerce fulfilment for scaling brands. ShipCalm combines B2C, B2B and DTC fulfilment with advanced operational intelligence, real-time inventory visibility and global shipping capabilities. Services include Amazon FBA prep, subscription fulfilment, kitting, custom packaging, international returns management and same-day dispatch. With a strong focus on improving margins, customer experience and operational performance, ShipCalm is a powerful partner for high-growth ecommerce businesses.

Key services highlighted

The Only 3rd Party Operations Company

Additional warehouse locations

Plainfield, United States

7 peak seasons and counting. We sit with each brand and try to get accurate order spikes for the forecast. We build based on that plus our historical growth for labor and always have a team ready to flex. In addition we open double shifts, weekend shifts as well.

Dedicated Head of Operations physically located at the warehouse. That human has a team of operational support that have dedicated focus on specific selling channels and all are connected on SLACK and require 30 min response times to customers

Trusted by

Our 3 guarantees 1. Remove Barriers to Growth for brands. You don’t have to worry if we can do it or not. Focus on growth and scale and we got you 2. Improve your customer happiness. We track your customer NPS. Your on time deliveryyour repeat customers. How do we impact your repeat buyers and your brand 3. Improve your unit economics. We are fanatical about lowering your costs where we can so you can invest more in your business. You sell morewe ship more your customers are happy

Coverage & Regions

9 regions

UKEuropeUSACanadaAustralia / NZAsiaMiddle EastLATAMGlobal

Services & Capabilities

16 services

B2B fulfilment

B2C fulfilment

DTC fulfilment

Amazon FBA prep

Retail distribution

Returns management

Reverse logistics

Subscription box fulfilment

Kitting / bundling

Custom packaging

Gift messaging

Same-day dispatch

International shipping

Freight coordination

Dedicated Account Management

Custom clearance

Warehouse & Operations

Storage

Pallet storage

Shelf storage

Bin storage

Picking

Manual picking

Semi-automated picking

Parcel Sizes

Letter

Small parcel

Standard parcel

Large parcel

Oversized

Weight Profile

Max

20kg+

Sweet spot

Under 1kg

Handling Features

Expiry date trackingSerial number trackingLot trackingBatch controlQuality inspectionRefurbishment / rework

Integrations

Delivery Partners

0+ carriers

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